Refund Policy

At Aim Higth , every product is made-to-order with care. Because of this, we cannot accept returns or exchanges for reasons such as size, color preference, or buyer’s remorse. Please check our size charts and product descriptions carefully before placing your order.

Damaged or Incorrect Items

If your item arrives damaged, misprinted, or defective, please contact us within 7 days of delivery at [yourstore@email.com]. We’ll work with Printful to replace or refund the item at no additional cost.

Lost Packages

If your order doesn’t arrive within the estimated delivery time, reach out to us. We’ll investigate with the carrier and provide a solution — either a replacement or refund, depending on the situation.

Cancellations

Orders can only be canceled within 12 hours of purchase. After that, your item goes into production and we can no longer make changes.

Non-Refundable Items

• Gift cards

• Sale or promotional items

• Customized/personalized orders

How to Request a Refund or Replacement

To process your request quickly, please include:

• Your order number

• The email used at checkout

• Photos of the damaged/defective product (if applicable)

We want you to feel confident shopping with us, and we’ll always do our best to make sure you’re satisfied.